One fine Tuesday morning, during the busiest time of year for your business, Jeremy doesn’t show up for work. He’s normally a little tardy so no real concern. But now he’s thirty minutes late and it’s more than annoying, you are getting a little concerned. There’s been no phone call, email, or SMS message to […]
Imagine walking into work each day where every interaction feels like navigating a labyrinth of suspicion and doubt. It’s soul destroying. Something, somewhere has gone awry and while there can be many reasons for such a massive breakdown of team cohesion, trust is definitely one of the key elements that has gone missing. Trust - […]
Within the media, there has been a lot of talk about the Right to Disconnect legislation. With sensational headlines abounding, it would be fair to think that any and all after hours communications with employees will be completely out of bounds once this legislation goes live. That is not actually the case so let’s take […]
The pandemic showed us that many businesses could not only survive but thrive with a flexible approach in the way we work and sometimes, in what our businesses actually do. Who doesn’t recall seeing the gin companies that flipped to producing hand sanitiser! Wasn’t that the perfect example of a business that adapted its processes […]
While some are still putting their Christmas decorations away (no judgement), others have moved on and are getting their romance on and celebrating Valentine’s Day. OK, not all of us but plenty do which will be a relief for retail outlets and restaurants around the country. Romance is a wonderful thing but what happens when […]
Think about a poor customer service experience you’ve had. Either a faulty product, rude employee, maybe a tradesman who didn’t show up. OK, now think about how it was dealt with when you contacted the business to complain. Hands up if you walked away satisfied with the outcome, hands down if you stepped away more […]
It can be challenging for most businesses to navigate the myriad of rules and regulations that they must comply with, and this gets even trickier when trying to make sense of the various employer obligations regarding people: discrimination laws, privacy laws, Fair Work legislation and more. Over time the facts can be distorted until there […]
In the blink of an eye, 2023 is nearly over! It feels like time is speeding up on us so it’s more important than ever to make the most of the upcoming time off whether it’s just the public holidays, a longer period of summer leave or even just a few days here and there. […]
The reality is that over the Christmas and new year period, family and domestic violence rates increase. That’s right, the time that brings joy and relaxing holidays for many of us, brings heightened danger and fear for others. The holiday period can bring additional financial and emotional stresses to already fraught relationships. These factors do […]
T’is the season to be jolly, or at least it nearly is and that means the annual Christmas parties are about to commence. Before you dust off the tinsel and the dancing shoes, you need to go through our checklist below so you can be sure you don’t end up with any after party surprises […]
