To those who haven’t done it, recruitment looks easy but the reality is that most small businesses get it wrong. OK, so that’s a bold statement and maybe a little harsh, but true nonetheless. As HR consultants working with a wide range of industries, we see the damage that poor recruiting can do to a business. Recruiting the wrong people ends up costing time and money – time and money that is limited and really needed elsewhere in the business. There are two main reasons that small business owners get recruitment ‘wrong’ - and we have 12 tips to help you get it right for your business!
Getting it wrong
The first is that there is a tendency to recruit people you know or friends (or kids) of friends, because you’ll be able ‘trust them’ even if they don’t have the skills and behaviours you need. The second, and most important reason, is that recruitment and people management is a skill – and recruiting without some basic knowledge can and does hurt your business.
Recruitment can also be really scary. You’re investing a lot of money in wages/salaries and the associated costs of having staff, so you need to ensure you get a return on your investment. Effective people management and all of the associated problems and successes always stem from investing in the recruitment process – take it slow, get it right and avoid problems down the track!
12 Ways to get Recruitment Right
And as a final point, call every person you interviewed to advise them of the recruitment status, but don’t give reasons or feedback. If / when asked, simply state ‘Thank you so much for your time. I really enjoyed meeting you. On this occasion we have selected another candidate who better fits our needs. We wish you all the best’.
My three recruitment credo’s which will stand you in good stead:
1. If in doubt, don’t (Don’t hire someone you are just not sure about!
2. Hire what you can’t train! (You can teach skills but you can’t teach charisma, culture fit and personality!)
3. You have 2 ears and 1 mouth. Use them in that proportion when recruiting!
The HR Staff n' Stuff team can support, manage or guide you through your recruitment process - contact us to discuss your business needs.
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