Decades of research show that employee engagement is closely linked to improved performance, improved productivity and reduced absenteeism and turnover. So, what can you do today, to help engage your team and achieve a more productive workplace?
Here are some tips to keep your employees and bottom line happy.
The ‘people’ stuff matters. We know that 70% of staff leave their boss, not their job! While managers can be knowledgeable in their field of work, they may not make great leaders. If you’re entrusting managers to represent your business then you need to ensure they are managing their team in the manner you want. They and you, may need some training or coaching to be great leaders – be prepared to invest in this. Don’t let your leaders be the reason your team members leave.
Tip #2: Empower your team to generate ideas and solve problems
The best people to ask for ideas and improvements are the people doing the job every day. Share problems with your employees and ask for their input. Create a culture where employees feel free and safe to express their ideas and suggestions.
Tip #3: Pay a fair wage
Pay your employees what they are worth. You must at least pay their minimum entitlements, but don’t be Scrooge-like. People have lives to live and families to feed. If they feel you are ‘ripping them off’ then you will never be able to get the best from them.
Have salary parity across the business and make sure you are paying fairly and for the work they do. Remember that you’re not ‘winning’ when you are paying an employee less than what they can fairly earn elsewhere. They are losing, and you will too.
While we’re talking money…it’s also good to look at the other side of the scale. According to a survey of 1400 employees conducted over a 10-month period by the British Journal of Social Psychology, offering an attractive salary can entice candidates but it’s actually the non-monetary or intrinsic needs of employees such as job satisfaction, that makes them stay.
Tip #4: Give lots of recognition
At HR Staff n’ Staff we have a saying: ‘What gets rewarded, gets repeated’. Create a culture of positive energy and recognition. People will do more for an employer who appreciates them and thanks them for their work, than they will for a boss with an attitude of ‘well, that’s what I pay you to do’.
The worst places to work are the ones where employees only hear from their managers when they have done something wrong. Don’t be that boss. Oh, and the way you say things matter! Be sincere. If it comes from a fake and forced place, it won’t motivate but instead hinder an employee from being a proactive contributor.
Tip #5: Shared vision
Tell them what your plans are, your goals, your aspirations. People enjoy feeling part of something. Make sure every employee understands the business goal and the role they play in it. People want their work to make a difference. Create a framework that shows where the business is going and clearly communicate how their work fits into achieving the bigger picture.
Tip #6: Be consistent
There’s nothing worse than a moody or unpredictable boss. Employees feel safer in a predictable (but not boring) environment. It can be unsettling and stressful for employees when dealing with a manager who comes into work in a good mood one day, and a bad one the next. They’re never sure what reaction they’ll get. It can create a volatile environment that can isolate staff.
Don’t be that moody manager. Your mood, your behaviour and your body language all set the tone for your team dynamics.
Tip #7: Trust your employees
Empower them and trust them. And tell them that you do! You will be surprised how much enjoyment and commitment you’ll see from your employees once they know and believe that you trust them and back them 100%.
Tip #8: Do what you say you will do
It’s as simple as that. Employees are constantly let down by employers who make false promises or who don’t fix stuff, or do what they said they would. If you take nothing else from this, take this. Do what you say you will do. Full stop. No excuses.
We’re in the business of helping managers and organisations with their HR stuff. For more ideas on how to engage your team through some of our nifty employee and team building development programs, get in-touch at firstname.lastname@example.org